Stay updated on your delivery every step of the way!
Once your order has been shipped, you will receive a confirmation email with your tracking details. If you cannot find it, be sure to check your spam or junk folder before reaching out to our support team.
Enter your tracking number here to view the latest shipping updates and follow your order from dispatch to delivery.
Order tracking
Where can I find my tracking number?
Your tracking number is sent by email once your order has been shipped. If you do not see it in your inbox, please check your spam or junk folder first.
When will my tracking information update?
Tracking updates may take 1 to 4 business days to appear after shipment. This is normal while the carrier processes your package.
My tracking says delivered, but I did not receive my order
Please check around your delivery location, with neighbors, or anyone who may have accepted the package on your behalf. If you still cannot locate it, contact the shipping carrier directly using your tracking number.
How long does shipping take?
Our estimated delivery time is 10 to 15 business days after your order has been processed. While we always aim to deliver as quickly as possible, timelines may vary depending on your location, weekends, holidays or carrier-related delays.
All delivery dates are estimates and cannot be guaranteed.
Do you offer free shipping?
Yes, we offer free worldwide shipping on all orders. There are no additional shipping costs at checkout.
What if my tracking has not updated for several days?
Sometimes carriers experience temporary delays. If your tracking has not updated for an extended period, feel free to contact our support team and we will gladly assist you.
Can I change my shipping address after placing my order?
If your order has not been processed yet, contact us as soon as possible. Once shipped, we are unable to modify delivery details.