We are here to help!
Get in touch with The Shapewear Club for questions about orders, products or general support. Our team is here to help you with clear answers and personal assistance, whether you need guidance with sizing, shipping, returns or anything else related to your experience.
Before reaching out, you may find a quick answer to your question below.
Quick answers
Where is my order?
Once your order has shipped, you will receive a tracking confirmation by email. You can also visit our Order Tracking page to follow your delivery status using your tracking number.
How long does shipping take?
Our estimated delivery time is 10 to 15 business days after your order has been processed, though timelines may vary depending on your location, weekends, holidays or carrier-related delays.
All delivery dates are estimates and cannot be guaranteed.
Can I change or cancel my order?
Orders are processed quickly to ensure fast fulfillment. If you need to request a change or cancellation, please contact us as soon as possible with your order number. While adjustments cannot always be guaranteed, we will always try to assist.
How do I start a return?
Returns must be requested within 14 days of delivery. Items must be unworn, unused and in the original packaging, and sent back within 28 days of delivery after approval. Simply contact our support team with your order number and reason for return, and we will guide you through the next steps.
I received a damaged or incorrect item, what should I do?
Please contact us within 14 days of receiving your order and include clear photos of the item and packaging so we can resolve the issue quickly.
I need help choosing the right size
You can visit our Sizing Help page for measuring tips and fit guidance. Each product page also includes a size chart with our recommended sizing. Still unsure? Our team is happy to help. Share your measurements and preferred level of shaping, and we will guide you toward the best fit.
We always aim to respond promptly within 24 to 48 hours on business days.
Socials
@theshapewearclub
Our team monitors messages regularly and will guide you to the right support channel.
Contact form
Prefer to send a message directly?
Use the contact form below and our team will get back to you as soon as possible.











