Last updated: 21 August 2026
This Privacy Policy describes how The Shapewear Club™ (“we”, “us”, “our”) collects, uses, processes and protects your personal information when you visit or make a purchase from www.theshapewearclub.com, including any regional domains or country-specific websites that redirect to this domain.
By accessing or using our website and services, you agree to the practices outlined in this Privacy Policy.
1. WHO WE ARE
Business name: The Shapewear Club™
Support email: support@theshapewearclub.com
Mailing & communication address:
5630 Venice Blvd
Los Angeles, CA 90019
United States
Depending on your location, your personal data may also be processed under Dutch and European data protection regulations.
2. PERSONAL INFORMATION WE COLLECT
We collect information to operate our website, fulfill orders and improve your experience.
INFORMATION YOU PROVIDE TO US
When you interact with our website or services, we may collect:
- Name and contact details
- Email address and phone number
- Billing and shipping addresses
- Order history and purchase details
- Account information
- Messages sent via contact forms or support
Providing certain information is necessary to complete purchases or use specific features.
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain data is collected automatically, including:
- IP address
- Device and browser information
- Location based on IP
- Pages viewed and session activity
- Website interaction behavior
This information helps us improve performance, security and user experience.
PAYMENT INFORMATION
Payments are processed through secure third-party providers including:
- Shopify Payments
- PayPal
- Klarna
We do not store full payment card numbers or sensitive financial details on our servers.
3. HOW WE USE YOUR INFORMATION
We process your personal information for purposes such as:
- Processing and delivering orders
- Providing customer support
- Managing returns, refunds and exchanges
- Improving website functionality and performance
- Sending transactional updates
- Providing marketing communications when you opt in
- Operating our Reward Club and Ambassador Club programs
- Preventing fraud and maintaining security
- Complying with legal obligations
4. MARKETING COMMUNICATIONS
If you subscribe to email or SMS marketing, we may send:
- Promotions and offers
- Product updates
- Loyalty or ambassador program information
We use trusted marketing platforms including Klaviyo and Postscript.
You can unsubscribe at any time by using the unsubscribe link or contacting support.
5. LOYALTY PROGRAMS AND AMBASSADOR PROGRAMS
If you participate in our Reward Club or Ambassador Club, we may process additional information such as:
- Referral links and discount codes
- Reward balances or commission tracking
- Purchase activity connected to your account
- Content submitted to us voluntarily
This data is used solely to operate and improve our community programs.
6. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, pixels and similar technologies to:
- Enable website functionality
- Remember user preferences
- Analyze traffic and performance
- Support advertising and remarketing
You can control cookie settings through your browser preferences.
7. ANALYTICS AND ADVERTISING SERVICES
We may use third-party tools to analyze website performance and provide relevant advertising, including:
- Google Analytics
- Meta (Facebook & Instagram) tracking
- TikTok tracking
- Google Ads remarketing
- Cloudflare performance optimization
These services may collect usage data and device identifiers to help improve marketing effectiveness and user experience.
8. HOW WE SHARE INFORMATION
We do not sell personal data.
We may share information with trusted service providers who help operate our business, including:
- Payment processors
- Warehouse and fulfillment partners
- Shipping carriers
- Email and SMS platforms
- Analytics and advertising providers
- Shopify hosting infrastructure
These partners only receive the data necessary to perform their services.
9. INTERNATIONAL DATA TRANSFERS
Because our business operates globally, your personal information may be processed in countries outside your own.
We take reasonable measures to ensure appropriate protection standards are maintained during international data transfers.
10. DATA RETENTION
We retain personal information only as long as necessary to:
- Fulfill orders and services
- Meet legal or accounting requirements
- Resolve disputes and prevent fraud
When data is no longer required, it is securely deleted or anonymized.
11. DATA SECURITY
We implement technical and organizational safeguards to protect personal data, including secure infrastructure, encrypted checkout processes and controlled internal access.
However, no online system can guarantee complete security.
12. CHILDREN’S PRIVACY
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
13. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Restrict or object to processing
- Withdraw marketing consent
- Request data portability
To exercise your rights, contact us at support@theshapewearclub.com.
14. DO NOT TRACK SIGNALS
Some browsers include “do not track” features. Currently, no universal standard exists, and our website may not automatically respond to these signals.
15. THIRD-PARTY LINKS
Our website may contain links to external websites or social platforms. We are not responsible for the privacy practices of third parties.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
The most recent version will always be available on this page.
17. CONTACT INFORMATION
For questions regarding this Privacy Policy, please contact:
The Shapewear Club™
5630 Venice Blvd
Los Angeles, CA 90019
United States